At Bohochuki, we are dedicated to providing you with the best possible service and ensuring your complete satisfaction with your fabric bag. We understand that your Bohochuki bag is a cherished accessory, and we want to help you keep it in pristine condition.

Authenticity Guarantee

To guarantee the authenticity of your Bohochuki purchase, we strongly recommend purchasing directly from our official website or authorized retailers. We cannot guarantee the authenticity or quality of Bohochuki products purchased from unauthorized sources, and we may not be able to offer service or repairs for such items.

Customer Support

Our friendly customer support team is always ready to answer your questions and assist you with any service-related inquiries. Please don’t hesitate to contact us with any concerns or requests.

Bohochuki Terms of Service

Namaste, fellow wanderer! Welcome to the Bohochuki tribe, a vibrant collective of free spirits, global adventurers, and lovers of handcrafted artistry. We’re more than just a brand; we’re a community of like-minded souls who believe in expressing our unique styles, embracing cultural diversity, and treading lightly on the Earth. Our bags and accessories are designed to be your companions on life’s journey, reflecting your individuality and your connection to the world around you.

Imagine yourself wandering through a bustling marketplace in a far-off land. The air is a live with the scent of exotic spices, the vibrant hues of hand-dyed textiles, and the rhythmic sounds of traditional music. You stumble upon a hidden stall overflowing with treasures: hand-tooled leather bags adorned with intricate embroidery, vibrant woven textiles, and jewelry crafted from locally sourced stones. That’s the essence of Bohochuki – a treasure trove of unique, handcrafted pieces that tell a story and inspire adventure.

At Bohochuki, we believe in the power of travel to transform, inspire, and connect us to something greater than ourselves. We believe in the beauty of handcrafted artistry, where each stitch tells a story and each bag carries a piece of the artisan’s soul. And we believe in the importance of treading lightly on the Earth, respecting our planet and its resources.

Before you fully immerse yourself in the Bohochuki experience, we invite you to gather ’round the campfire, beneath a canopy of twinkling stars, and share in our Terms of Service. These guidelines are like the colorful threads that weave our community together, ensuring a positive and respectful experience for everyone in the Bohochuki tribe. Think of this as a friendly chat before embarking on a grand adventure together – we want to make sure we’re all on the same page, understand each other, and are ready for a fantastic journey.

By browsing and shopping on bohochuki.com, you signify your agreement to these terms. If any part of these terms doesn’t resonate with you, we kindly request that you refrain from using our website. We want you to feel comfortable and confident every step of the way, and that starts with understanding the foundation of our shared space.

Your Bohochuki Account: You’re Personal Oasis

• Creating Your Oasis: When you create an account with us, it’s like setting up your own personal oasis within our Bohochuki tribe. It’s a space where you can store your favorite treasures, track your orders, and connect with other members of our community. To create your account, you’ll need to provide some basic information, such as your name, email address, and a password. Please ensure that the information you provide is accurate, complete, and up-to-date. This helps us provide you with the best possible experience and ensures that your treasures find their way to you without any hiccups.
• Protecting Your Oasis: Just as you would protect your physical belongings, it’s important to safeguard your account information. Choose a strong password and keep it confidential. You are responsible for all activities that occur under your account. If you suspect any unauthorized access, please let us know immediately so we can help secure your oasis.
• Maintaining Your Oasis: To keep your oasis in tip-top shape, please review your account information periodically and update it as needed. You can also manage your communication preferences and choose how you’d like to hear from us. We want to respect your inbox and ensure you only receive information that’s relevant and inspiring to you.
• Account Suspension: We reserve the right to suspend or terminate your account at any time if we suspect any violations of these Terms of Service or any activity that could harm our community or compromise our security. We believe in creating a safe and positive space for everyone, and we take any actions that could jeopardize that very seriously.
• Account Inactivity: If your account remains inactive for an extended period, we may reach out to see if you’re still interested in being part of our tribe. If we don’t hear back from you, we may eventually deactivate your account to keep our community engaged and vibrant.
• Account Closure: You have the freedom to close your account at any time. Simply contact our customer support team, and they’ll guide you through the process. We’ll be sad to see you go, but we respect your decision and wish you well on your future adventures.

Bohochuki Products: Handcrafted with Love

• Product Images: The images of our products on the website are like glimpses into the soul of each piece. We do our best to capture their true essence, but please remember that colors and details may appear slightly different depending on your device’s screen settings and lighting conditions. We believe these subtle variations add to the unique character of each piece, like the natural variations in hand-dyed fabrics.
• Product Descriptions: We strive to provide detailed and accurate descriptions of our products, including materials, dimensions, and care instructions. However, please note that some details may vary slightly due to the handcrafted nature of our pieces. Each Bohochuki bag is unique, with its own individual characteristics and story to tell.
• Pricing Accuracy: We make every effort to ensure our prices are accurate, but occasionally errors may occur. If you spot a pricing discrepancy, please let us know, and we’ll correct it promptly. If an order has been placed with an incorrect price, we’ll contact you to discuss options. In the event we’re unable to reach you, the order may be canceled, and you’ll receive a full refund if you’ve already paid.
• Price Fluctuations: Just as the tides ebb and flow, prices may fluctuate from time to time due to factors such as material costs and currency exchange rates. However, once your order has been dispatched, the price you paid is locked in, like a precious gem secured in your treasure chest.
• Limited Availability: We cannot guarantee that all products displayed on our website will be available at all times. Some items may be limited editions or subject to availability based on the sourcing of materials and the handcrafted nature of our production. If an item you’ve ordered becomes unavailable, we’ll contact you to explore alternative options or offer a full refund.
• Product Care: To ensure your Bohochuki treasures remain beautiful for years to come, please follow the care instructions provided with each product. Leather, like a well-loved travel journal, requires gentle care and occasional conditioning to maintain its suppleness and luster. We also recommend storing your bags in a dust bag when not in use to protect them from scratches and dust.
• Product Variations: Due to the handcrafted nature of our products, slight variations in color, texture, and size may occur. These variations are not considered defects but rather unique characteristics that add to the beauty and individuality of each piece. Embrace these subtle differences, for they are what make your Bohochuki treasure truly one-of-a-kind.
• Custom Orders: We love collaborating with our customers to create custom pieces that reflect their unique style and needs. If you’re dreaming of a Bohochuki bag that’s as individual as you are, please contact our customer support team, and we’ll be happy to discuss the possibilities. Perhaps you envision a specific embroidery pattern or a unique combination of leather and textiles. We’ll work with you to bring your vision to life, creating a piece that’s truly your own.
• Pre-Orders: We occasionally offer pre-orders for upcoming collections or limited-edition pieces. This allows you to secure your favorite treasures before they’re officially released, like reserving a spot on a coveted expedition. Please note that pre-order delivery times may vary, and we’ll keep you updated on the progress of your order. We believe in offering our community the opportunity to be the first to own our latest creations, and pre-orders are a way for you to express your excitement and anticipation for our upcoming collections.
• Gift Cards: Share the Bohochuki love with a gift card! Our gift cards are available in various denominations and can be used towards any purchase on our website. They’re the perfect way to introduce a friend to our tribe or to treat a fellow adventurer to a special Bohochuki treasure.
• Product Reviews: We encourage you to share your thoughts and experiences with our products by leaving reviews on our website. Your feedback helps other adventurers discover new treasures and provides valuable insights for our team. We believe in the power of community and shared experiences, and your reviews help us create a more connected and informed tribe.
• Product Suggestions: We’re always looking for new ways to inspire and delight our community. If you have suggestions for new products or features, we’d love to hear from you! Share your ideas with our customer support team, and we’ll see if we can weave them into our future creations.

Payment Methods: Exchanging Treasures

• Digital Payments: We accept a variety of digital payment methods, including Razor pay, PayPal, Apple Pay, Google Pay, and major credit cards, making it convenient for you to purchase your Bohochuki treasures from anywhere in the world. We also use secure payment gateways to protect your financial information and ensure a safe and smooth transaction.
• Cash on Delivery (COD): For those who prefer a more traditional approach, we also offer Cash on Delivery (COD) in select regions. It’s like trading treasures in a bustling marketplace – a tangible exchange that connects us to the heart of our craft. Please note that COD may be subject to additional fees and restrictions depending on your location.
• Currency: All prices on our website are displayed in [your currency]. If you’re purchasing from a different country, your payment will be converted to [your currency] at the current exchange rate.
• Payment Security: We take the security of your financial information very seriously. Our website uses SSL encryption to protect your data during transmission. We also partner with trusted payment gateways that adhere to strict security standards.
• Payment Confirmation: Once your payment has been processed, you’ll receive a confirmation email with your order details. Please review this email carefully and contact us if you have any questions or concerns.
• Payment Processing Time: Please allow [estimated time] for your payment to be processed. Once your payment has been confirmed, we’ll begin preparing your order for its journey.
• Refunds: We understand that sometimes plans change. If you need to cancel your order before it has been dispatched, please contact our customer support team, and we’ll do our best to accommodate your request. Refunds may be subject to processing fees and will be issued to the original payment method.

Ordering and Delivery: You’re Treasures’ Journey

• Personal Use: The treasures you find at Bohochuki are meant for personal adventures and self-expression, not for commercial endeavors. Please refrain from using our products for commercial purposes.
• International Duties and Taxes: When your Bohochuki treasures cross borders, they may encounter customs duties and taxes imposed by the destination country. These are like tolls or entry fees when venturing into new lands, and they vary depending on the destination. You are responsible for these charges, so please be prepared to welcome your treasures with open arms (and perhaps a little extra for customs).
• Order Acceptance: Your order is officially accepted when you receive an email confirmation from us, like a passport stamp marking the beginning of your journey. We’re excited to start your order on its adventure! We’ll carefully prepare your chosen treasures and entrust them to our trusted delivery partners.
• Staying Connected: Please provide valid contact information so we can keep you updated on your order’s journey and any unexpected detours. We’ll be your guide, sending you postcards along the way. We want you to feel connected to your order’s journey, so we’ll provide tracking information and updates to keep you in the loop.
• Delivery Estimates: We provide estimated delivery timeframes, but these are subject to unforeseen delays, like encountering unexpected weather or discovering a hidden gem off the beaten path. We appreciate your patience and understanding. Sometimes, the journey takes a little longer than expected, but the destination is worth the wait. We’ll do our best to keep your treasures on schedule, but we also appreciate your flexibility and understanding if unexpected delays occur.
• Delivery Responsibility: We take responsibility for the non-delivery of items only if you notify us within 10 days of the expected delivery date. Please keep an eye on your tracking information and let us know if your treasures haven’t arrived as expected. We’ll do our best to track them down and ensure they reach you safely. We want you to receive your Bohochuki pieces, so we’ll work with you to resolve any delivery issues.
• Product Quantities: The number of items we dispatch is considered the final number of items received, unless you can provide evidence to the contrary. We carefully pack and document each order to ensure you receive exactly what you ordered.
• Third-Party Delivery: If you choose to have your order delivered to a third-party address, we cannot be held responsible for any issues that may arise after the package has been delivered to that address. Please ensure the third party is reliable and will handle your treasures with care.
• Shipping Methods: We offer a variety of shipping methods to suit your needs and budget, from standard shipping to express delivery. You can choose your preferred shipping method during checkout. Please note that shipping times may vary depending on your location and the shipping method selected.
• Packaging with Purpose: We believe in treading lightly on the Earth, and that extends to our packaging choices. We use eco-friendly materials whenever possible, like recycled cardboard and biodegradable packing peanuts. Our packaging is designed to protect your treasures while minimizing our environmental impact.
• Lost or Damaged Shipments: While we take every care to ensure your treasures arrive in perfect condition, sometimes accidents happen. If your shipment is lost or damaged in transit, please contact us immediately. We’ll work with you and the shipping carrier to resolve the issue and ensure you receive your Bohochuki pieces.

Privacy Policy: Respecting Your Personal Space

• Privacy Matters: We value your privacy and treat your personal information with the utmost care. Please review our detailed Privacy Policy to understand how we collect, use, and protect your data. It’s like our promise to respect your personal space and keep your information safe.

Intellectual Property Rights: Protecting Our Creative Spirit

• Personal Use: Our website and its content are for your personal and non-commercial use only. You may download materials for personal use, but please respect our creative efforts and refrain from using them for commercial purposes without our permission.
• Ownership: All intellectual property rights, including the design, content, and features of our website, belong to Bohochuki. This includes text, images, audio, video, logos, and any other creative elements.
• Commercial Use Restrictions: You may not reproduce, distribute, modify, or republish any of our content for commercial purposes without our express written permission. We value the creativity and hard work of our artisans and team, and we ask that you respect their intellectual property rights.
• Consequences of Infringement: If you violate our intellectual property rights, we may terminate your access to our website and take legal action to protect our creative spirit.

Website Use: Navigating Our Shared Space

• Respectful Exploration: We encourage you to explore our website with a spirit of curiosity and respect. This includes:
  • Navigating with Care: Refrain from interfering with the website’s functionality or disrupting other users’ experience. We’re all here to enjoy the journey, so let’s be mindful of each other and create a harmonious online environment.
  • Honoring Boundaries: Do not attempt unauthorized access to our systems or engage in any actions that could compromise our security. Think of it like respecting the boundaries of a shared space – we need to protect our digital home and ensure a safe and secure experience for everyone.
  • Protecting Our Creative Expression: Do not copy or reproduce our content without our permission. Our artisans and team pour their hearts into creating unique content, from product descriptions to blog posts and photography. We appreciate you honoring their creative spirit and respecting their hard work.
  • Kindness and Compassion: Refrain from engaging in harmful, exploitative, or disrespectful behavior towards other users or our team. We believe in building a community based on kindness and mutual respect. Let’s treat each other with the same compassion and understanding we would offer a fellow traveler on a shared adventure.
  • Protecting Our Shared Space: Do not make defamatory or damaging comments about Bohochuki or its community members. Let’s keep our space positive and uplifting, a place where everyone feels welcome and valued.

Indemnification: Sharing Responsibility

• Mutual Support: You agree to indemnify and hold us harmless from any claims arising from your use of our website or your breach of these Terms of Service. It’s like agreeing to support each other on our shared journey and share responsibility for navigating any unexpected challenges.

Governing Law: Our Shared Territory

• Legal Framework: These Terms of Service are governed by the laws of India, the land where Bohochuki story began. Any disputes will be resolved in the courts of Ajmer, Rajasthan.

Limitation of Liability: Navigating Unpredictability

• Unforeseen Circumstances: We do our best to provide a seamless and enjoyable experience, but we cannot be held liable for any unforeseen issues or damages that may arise from your use of our website. We encourage you to embrace the unpredictable nature of adventures and take responsibility for your own actions.
• No Guarantees: We do not guarantee that your use of our website will be uninterrupted or error-free. We also reserve the right to modify or discontinue our services at any time, with or without prior notice. We appreciate your understanding and flexibility as we navigate the ever-changing landscape of online experiences.

Termination: Parting Ways

• Ending the Journey: We may deny you access to our website if you violate these Terms of Service or engage in any activity that harms our community or compromises our security. It’s like parting ways with a fellow traveler who disrupts the harmony of the group.

Contact Us: Let’s Connect

• Reach Out: If you have any questions or concerns about these Terms of Service, please don’t hesitate to reach out to us. We’re always happy to connect and provide guidance.

We believe that clear communication and mutual respect are essential for a positive and fulfilling journey together. Thank you for being a part of the Bohochuki tribe!

Additional Clauses for Even Greater Comprehensiveness

• Disclaimer of Warranties: We make no warranties, express or implied, about the completeness, accuracy, or reliability of the information on our website. We provide our services “as is,” and you use them at your own risk.
• Force Majeure: We cannot be